FAQs
How can I pay for my order?
We accept payment by credit card, bank transfer. We do not accept cash on delivery.
Could I purchase product and pick up at your warehouse and install by myself?
Yes, of course you can pick up product at our warehouse and install by yourself. However we are recommend you use our installment service for some high-end products to ensure products are installed correctly. We will not guarantee for products are damaged by in-correct installment.
Can I cancel the order or return purchased items?
We are sorry, we cannot accept to cancel after payment. However if product has any quality issues, we will solve it based on our Warranty Policy.
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQs, you can send us a message by filling out the form or contact us at (028) 3822 6392, WhatsApp at +84 362 008 001, or email us via marketing@okamura.com.vn.